Privacy Policy

Who we are

Moro & Kunst Ltd., established in 1993, is a leading bullion trader, with a strong business presence in the major precious metals markets of Germany, Switzerland, Croatia, Austria and Slovenia.

Moro & Kunst

Address: Dunajska 156, 1000 Ljubljana, Slovenia
Telephone: 00386 1 530 4408

More information about us can be found on our corporate website,


What personal data we collect and why we collect it

Order information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address and phone number. We refer to this information as “Order Information.”

We use the Order Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this Order Information to:

  • Communicate with you and inform you about the payment;
  • Arrange pickup;
  • Screen our orders for potential risk or fraud.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Local Pickup information

When the purchase value exceeds 1.000 eur, the company is obliged, according to the ZDDV-1, to collect the following customer data upon Pickup in order to identify the buyer Article 170:

  • Name and Surname
  • Address
  • Date of birth and tax number
  • Personal ID number


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.

How long we retain your data

When you place an order on Moro sites: and Morobitcoin and make payment, we are in charge to maintain your order Information for our records until the receipt is formed. To fulfil our legal TAX obligations, Moro & Kunst is responsible to store purchase information on created invoices, in physical form for a period of 10 years. All electronic data is deleted immediately after invoice creation.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on Moro site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Mailing list

As part of the registration process for our mailing list, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to send emails to our mailing list. We gather statistics regarding email openings and clicks using industry standard technologies to help us monitor and improve our email content. For more information, please see MailChimp’s privacy notice.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing